If you’re pursuing a personal injury claim, always assume the insurance company is watching you, both in real life and online. Adjusters and defence counsel routinely review social media, websites, fitness apps, and any public mention of you to test credibility. That doesn’t mean you’ve done anything wrong; it means you need a plan. Here’s what to know and what to do so your online life doesn’t undermine a legitimate claim.
Where insurers actually look
- Mainstream social platforms: Facebook, Instagram, TikTok, X (Twitter), Snapchat, LinkedIn. They’ll also check tags and comments on other people’s posts that feature you.
- Fitness & activity apps: Strava, Garmin, Apple/Google fitness sharing, Peloton, and similar leaderboards.
- Web mentions: News articles, team rosters, club newsletters, crowdfunding pages, event results, real-estate boards, and business websites.
- Professional footprints: LinkedIn job updates, corporate registries, bios, and conference listings.
- Forums